About consola.finance (by Request Finance)
Following our acquisition by Request Finance, we've transformed into the ultimate enterprise finance platform for managing Crypto and Fiat currencies. Consola Finance is focused on solving Web3 Accounting Challenges.
We await you to join our team and grow alongside the company!
What Are We Looking For
- Autonomous Working Style: You are someone who grasps new topics and processes quickly, takes initiative, and can work independently to drive results.
- Structured and Organized: You have the ability to work in a structured manner, keeping track of and documenting progress efficiently. Familiarity with project management software, as well as proficiency in Excel and Word, is essential.
- Effective Communication: Your written and verbal communication skills are polished, allowing you to formulate professional emails and texts. You're comfortable using various channels to keep track of customer messages, swiftly responding to inquiries, and effectively ticketing customer requests.
- Good Analytical Skills: You can reconcile financial data across different sources, utilizing automated tools but also performing manual comparisons when necessary. Your analysis reports are clear, well-written, and you're adept at explaining and documenting issues for the development team.
- Goal-Oriented: Your focus is on pushing for fast results, with a strong emphasis on achieving set goals.
- Process Improvement: You understand the onboarding process thoroughly, can lead this process, and are always looking for ways to improve it for a smoother user experience.
What Will You Do?
- Data Management:
- Assist in reconciling financial data from various sources, ensuring accuracy and integrity.
- Perform data integrity tests to validate the accuracy of financial and operational data.
- Documentation and Communication:
- Prepare and present clear analysis reports highlighting on-chain data reconciliation and testing findings, thanks to sources including indexers, partner data sources, and block explorers like etherscan.io and polygonscan.com,
- Document all internal and external customer interactions, feedback, and resolutions in our internal CRM system accurately.
- Communicate customer needs and requests to the relevant teams, creating detailed tickets for issues requiring technical support.
- Project and Relationship Management:
- Manage and prioritize projects effectively, keeping track of deadlines and deliverables.
- Take an important role in the onboarding process for new users, ensuring a smooth transition and continuous improvement.
This internship is an excellent opportunity to gain hands-on experience in Web3 and On-Chain Accounting in the innovative sectors of crypto and blockchain. You’ll be part of a supportive team, contributing to real projects and making a tangible impact on our customer experience.
Our Benefits
Joining us means becoming part of an exciting journey at the very cusp of the rapidly expanding crypto industry. Here’s what makes being part of our team truly special:
- Growth Opportunities: This isn’t just a job; it's a launchpad. There’s a clear pathway for high performers to transition from internships to full-time positions, reflecting our commitment to nurturing talent from within.
- Experienced Leadership: Our leadership team boasts a wealth of experience from leading companies in the market. Their vision and expertise guide our mission, and they are supported by reputable business angels who believe in our potential to redefine the fintech landscape.
- Flexibility and Freedom: We embrace a modern work environment with flexible working hours, empowering you to find your ideal work-life balance. Plus, the 100% remote work option allows you to contribute from anywhere in the world.